2. How to Operate Retail Mode

[Manual for LDU]

User Guide v6.1

Samsung Retail Mode for LDU Mobile Application

SAMSUNG ELECTRONICS Retail Marketing team

Index Benefits of New Retail Mode

• Push Contents Service • Unremovable RetailMode (Restrict Factory Reset) • Install Retail Mode and experience contents all at once. •Auto Restore every 10min

Page 5 :

1. How to install DCT Retail Mode

• Connect Wi-Fi access • Register Google/Samsung Account • Download DCT Retail Mode •Getting an Authorization • Installation

Page 9 :

2. How to Operate Retail Mode

Page 3 :

• Screen timeout • Select locale • Sound enable • Play time scheduling • Import custom intro movie

Page 22 : 3. How to execute Factory Reset

• Configuration settings • Password • Uninstall • Factory Reset

Page 26 : 5. How to customize experience contents

• Customize experience Contents • Deactivate Retail contents protection • Add local contents into device • Activate Retail contents protection

Page 36 :

6. How to add local screensaver

• Customize experience Contents • Deactivate Retail contents protection Add local screensaver • Activate Retail contents protection

Page 47 :

7. How to restrict Power off

• Configuration settings • Password • Activate Power off restrict

2

Benefits of New Retail Mode

1. Rich Contents support ▶ Push Contents Service : New contents(Movie/Photo/Apps) will be updated automatically via the WiFi. (Need to register Google Account) ▶ Available to Customize Experience Contents freely , if you’d like to add extra local contents.

2. Unremovable Retail Mode ▶ New Retail Mode Never be deleted. (Restrict Factory Reset) * In case you want to factory reset , you need administration password ▶ Experience Contents(Photo/Video/App) also Never be deleted. by malicious customer.

3. Only One Time Installation is Enough. ▶ Install Retail Mode and Contents all at once. (Automatically all application and media contents are installed) ▶ Save your time to check up live demo. (New Retail Mode has auto restore functionality every 10min.)

3

Key features on DCT Retail Mode

Core feature 1. 2. 3. 4.

Push Contents Service (Need to register Google Account in each device) Restrict Factory Reset Available to Customize Experience Contents Auto Restore every 10min (restore time is changeable) - Automatically delete all contents malicious customer saved in device such as photo, video and application - Reset Home screen 5. Auto turn on - S-Beam, Smart Stay, Wi-Fi, NFC, Motion Activation, All gestures. - Set screen brightness to max 6. Reboot device nightly at 3a.m local time

Changeable setting 1. 2. 3. 4. 5.

Screen timeout (default : 60sec.) Set locale Sound enable Play time scheduling Screensaver replacement. (import custom intro movie) 4

1. How to install DCT Retail Mode

5

1. How to install DCT Retail Mode [Connect Wi-Fi access]

Description

Register Samsung Account

1

1. Ensure to connect with Wi-Fi network access.

22

2. Register Samsung Account . Otherwise, customers may not experience properly some services such as Samsung Hub.

Tap NEXT

6

1. How to install DCT Retail Mode Description

[Register Google Account] 1

1. Register Google Account. (One Google Account matches with one device)

22

Necessarily need to register Google Account in order to get “Push Contents“ service Tap NEXT

[Google Account registration guide ] ID : [email protected] (Subsidiary) (Region) (Channel) (Shop) (Model) (Device #)

※ It could be subject to change as a local situation. 7

1. How to install DCT Retail Mode Description

1

1

1. Retailmode is preloaded and automatically running.

22

PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap NEXT

8

2. How to Operate Retail Mode • Screen timeout • Select locale • Sound enable • Play time scheduling • Import custom intro movie

9

2. How to Operate Retail Mode Description

1

1

1. Enter Password - P/W :5444

22

PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

Tap

5

4

4

4

NEXT

10

2. How to Operate Retail Mode – Service enable On/OFF Description

1

1

22

1. To turn off service, tap ‘service enable’ check box. 2. Enter the Password. PW : M729Q16K8546

M729Q16K8546

(All letters you type here should be entered as capital letters)

Tap

PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

11

2. How to Operate Retail Mode – Screen timeout Description

1

1

22

1. Touch ‘Screen timeout’ to set timeout time 2. . Choices are varies as below, but keeping default 60 sec is recommended

Tap

PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

12

2. How to Operate Retail Mode – Select locale Description

1

1

22

1. Touch ‘Select locale’ to set language

2. Choices are varies as below, change to appropriate one and wait until screensaver turns on

Tap PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

13

2. How to Operate Retail Mode – Sound enable Description

1

1

22

1. If you want to turn on/off sound of Retailmode, check or not ‘Sound enable’

Tap PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

14

2. How to Operate Retail Mode – Playtime scheduling Description

1

1

22

1. Touch ‘Play time scheduling’ to set time schedule of Retail mode 2. Set and confirm Start time and End time PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

Tap

15

2. How to Operate Retail Mode – Playtime scheduling Description

3

42

3. Set start time you want begin 4. Set End time your want finish

PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

16

2. How to Operate Retail Mode – Setting date and time Description

1

1

22

1. Set date and time (In case of using play time schedule feature) 2. Turn on ‘Automatic date and time’, and ‘Automatic time zone’, if it is able to access 3G Network.

Tap

PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

17

2. How to Operate Retail Mode – Select time zone Description

1

22

1 If it is only available to access Wi-Fi, touch ‘Select time zone. 2. Select your time zone where you are.

Tap

PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

18

2. How to Operate Retail Mode – Set time Description

1

1

22

1. If it is not available to access Wi-Fi, you should set current time manually. Touch ‘Set time’ 2. Set current time manually.

Tap

PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

19

2. How to Operate Retail Mode – Replace Screensaver video Description

Replace Screensaver 1

1

1. Tap ‘Import custom intro movie’ to replace screensaver video

22

2. Select ‘Gallery’ and Select ‘Always’

Tap NEXT

PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

20

2. How to Operate Retail Mode – Replace Screensaver video Description

[How to Restore Screensaver] 1

1

1. Select the video you want to play as screensaver

※ If you want to restore original screensaver, tap ‘Delete custom intro moive’ PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

21

3. How to execute Factory Reset

22

3. How to Factory Reset Description

Configuration settings

Samsung RetailMode 1

1. Tap ‘Samsung Retailmode’ icon

22

2. Tap ‘Configuration settings’

Tap NEXT

23

3. How to Factory Reset Uninstall

Password 1

Description

1

1. Enter the Password - p/w : 5444

22

2. Disable factory reset restrict

5444 Tap NEXT

24

3. How to Factory Reset Description

PASSWORD 1

1

1. Enter the admin password to uninstall profile - Password: M729Q16K8546 (CAPITAL LETTERS ONLY)

22

(All letters you type here should be entered as capital letters)

M729Q16K8546

2. Select ‘OK’ to start Factory data Reset

Tap NEXT

25

4. How to customize experience contents • Add Local experience contents • Delete experience contents

26

4.How to customize experience contents DCT Retail Mode 1

Description

[Customize Experience Contents]

1

1. Touch Samsung Retailmode icon

22

2. Tap ‘Customize experience contents’

Tap NEXT

27

4.How to customize experience contents PASSWORD 1

Description

Disable DCT

1

1. Enter the password - P/W : 5444

22

2. Disable Retail contents protection

5444 Tap NEXT

28

4.How to customize experience contents Description

My Files 1

1

1. If DCT is disabled properly, you can see “Setting finished successfully.”

22

2. Tap My files to copy new contents.

Tap NEXT

29

4.How to customize experience contents microSD card 1

Description

Copy Contents

1

1. Access microSD card

22

2. Select the local contents you want to install. (Photo/Video/Music) 3. Tap ‘Copy’ button

Tap NEXT

30

4.How to customize experience contents

1

1

22

1. Open ‘RetailMedia’ folder 2. Tap ‘Paste here’ to install local contents in the device.

Tap NEXT

31

4.How to customize experience contents Description

Install Local Application 1

1

1. If you have local Apps/Games, please install them while retail contents protection function is disabled.

22

Tap NEXT

Local Contents installed

32

4.How to customize experience contents Description

1

1

1. Tap ‘install’ to start to install local application.

22

2. Tap ‘Done’

Tap NEXT

33

4.How to customize experience contents DCT Retail Mode 1

Description

PASSWORD

1

1. If local contents installation is done, tap Samsung DCT Retailmode icon again.

22

2. Enter the Password - PW : 5444

5444 Tap NEXT

Local Game installed

34

4.How to customize experience contents Activate DCT 1

Description

System Restart

1

1. Swipe right to activate Retail contents protection

22

2. Tap ‘Restart Now’ System will be restarted to apply the customized contents

Tap Finish

35

5. How to add local screensaver • HQ will push the movie trailer as screensaver into live demo device periodically. • If you’d like to add local movie as a screensaver, please refer to this section.

36

5.How to add local screensaver DCT Retail Mode 1

Description

[Customize Experience Contents]

1

1. Touch Samsung Retailmode icon

22

2. Tap ‘Customize experience contents’

Tap NEXT

37

5.How to add local screensaver PASSWORD 1

Description

Disable DCT

1

1. Enter the password - P/W : 5444

22

2. Disable Retail contents protection

5444 Tap NEXT

38

5.How to add local screensaver Description

My Files 1

1

1. If DCT is disabled properly, you can see “Setting finished successfully.”

22

2. Tap My files to copy local video.

Tap NEXT

39

5.How to add local screensaver microSD card 1

Description

Select Contents

1

1. Access microSD card

22

2. Select the local video you want to play as screensaver.

Tap NEXT

40

5.How to add local screensaver Copy Contents 1

Description

Device Storage

1

1. Tap ‘Copy’

22

2. Tap ‘Device storage’

Tap NEXT

41

5.How to add local screensaver Description

1

1

1. Tap ‘RetailMedia’ folder

22

2. Tap ‘Create folder’

Tap NEXT

42

5.How to add local screensaver Description

Livedemo_screensaver 1

1

1. Create ‘Livedemo_screensaver’ folder in RetailMedia

22

2. Tap ‘Livedemo_screensaver’

Tap

Livedemo_screensaver

NEXT

43

5.How to add local screensaver Description

Paste local video 1

1

1. Tap ‘Paste here’

22

Tap NEXT

44

5.How to add local screensaver DCT Retail Mode 1

Description

PASSWORD

1

1. Tap Samsung DCT Retailmode icon again.

22

2. Enter the Password - PW : 5444

5444 Tap NEXT

45

5.How to add local screensaver Activate DCT 1

Description

System Restart

1

1. Swipe right to activate Retail contents protection

22

2. Tap ‘Restart Now’ System will be restarted to apply the customized contents

Tap Finish

46

6. How to restrict Power off

47

6. How to restrict Power off Description

Configuration settings

Samsung RetailMode 1

1. Tap ‘Samsung Retailmode’ icon

22

2. Tap ‘Configuration settings’

Tap NEXT

48

6. How to restrict Power off Disable Power off

Password 1

Description

1

1. Enter the Password - p/w : 5444

22

2. Swipe to the right for the Power off Restrict.

5444 Tap NEXT

49

Thank you!