Health homes are - Mental Health America

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From HARPs to DSRIP to VBP: Promise or Peril? Evolving Strategies for the Delivery and Payment of Mental Services MHA Regional Policy Council February 19, 2016

Harvey Rosenthal NYAPRS Executive director


New York Association of Psychiatric Rehabilitation Services (NYAPRS) A peer-led statewide coalition of people who use and/or provide community mental health recovery services and peer supports that is dedicated to improving services, social conditions and policies for people with psychiatric disabilities by promoting their recovery, rehabilitation, rights and community integration and inclusion. [email protected] 2

Impact of a Broken System  Very high health, social and criminal justice costs with very low outcomes  Early mortality: cardiovascular, respiratory and infectious diseases, diabetes and hypertension  Highest rates of avoidable readmissions  High rates of violence victimization, incarceration, homelessness and suicide

Impact of a Broken System  High rates of poverty: unemployment and idleness Stigma and discrimination: isolation  Loss of hope, purpose, dignity  Magnified exponentially for communities of color and other underserved groups

Elements of a Broken System  Fragmented, Siloed and Uncoordinated  Unresponsive: Reactive vs Preventive and Diversionary  Unaccountable: who can we turn to?  Wrong Incentives: volume over value  Illness over Wellness? Wellness over Illness?  ‘Chronic’ Patienthood over Personhood

Affordable Care Act: National Healthcare Reform The Triple Aim: improving outcomes, improving quality, reducing cost Key features: expansion of Medicaid and managed care, behavioral health parity, home and community based services including self-directed care 6

Affordable Care Act State Healthcare Reform  Focus on  Coordination  Integrated physical and behavioral healthcare  Outcomes  Prevention  Wellness  Hospital diversion  Individualized care 7

New York State’s Challenge  $54 billion Medicaid program with 5 million beneficiaries  20% (1 million beneficiaries) use 80% of these dollars: hospital, emergency room, medications, longtime “chronic” services o Over 40% with behavioral health conditions  20% of those discharged from general hospital BH units are readmitted within 30 days: NYS avoidable Medicaid hospital readmissions: $800 million to $1 billion annually  70% with behavioral health conditions; 3/5 of these admissions for medical reasons 8

NYS Medicaid Waiver  Health and Recovery Plans  Health Homes  Home and Community Based Services  Delivery System Reform Incentive Payment  Performing Provider Systems  Value Based Payment  Eliminate racial disparities in healthcare

The Mantras of the MRT From fee for service to outcome based care Diversion from emergency room and inpatient hospital use Surprise! We are healthcare providers


NYS Medicaid Redesign  Managed Care for All  Universal Access to High Quality Primary Care; Integrate physical and BH services  Targeting the Social Determinants of Health  Health Homes: Teams of providers working together to coordinate care for Medicaid consumers who use lots of services

Managed Care Plans Now Offer Medicaid funded BH Services  Inpatient - SUD and MH   Clinic – SUD and MH  Personalized Recovery  Oriented Services   Assertive Community Treatment   Partial Hospitalization  Comprehensive Psychiatric Emergency Program 12

Targeted Case Management Opioid treatment Outpatient chemical dependence rehabilitation Rehabilitation supports for Community Residences (phased in in 2016)

Health and Recovery Plans • Designed for people with more extensive mental health and/or substance use related conditions • Covers all benefits provided by Medicaid Managed Care Plans, including expanded behavioral health benefits • Also provides additional Home and Community Based Services to help people live better, go to school, work and be part of the community 13

Who’s Eligible for a HARP?  SSI Recipient  ACT, TCM, PROS, PMHP in past year  30+ days of psych hospitalization, 3+ admissions or 3+ month stays in OMH housing over the past 3 years  60+ days in OMH psych center  Incarceration w BH treatment past 4 years  2+ SUD ER visits, detox stays for SU related inpatient stays

Who’s Not Eligible for HARPs?  Have both Medicaid and Medicare  Live in a nursing home  Are in a Managed Long Term Care Plan  Are under age 21  Have services from the Office for People with Developmental Disabilities (OPWDD)


Health Plans in Broome County Aetna Capital District Physicians Health Plan Excellus Health Plan. Fidelis Care New York MVP Health Care 16

HARP Beneficiaries’ Care is Managed via Health Homes  Health homes are ‘a home for your healthcare”  Everyone gets a care coordinator who conducts an assessment and works with each individual to develop their own goal and service plan which are intended to be shared electronically with all providers and social services that support them  Health home responsibilities include:  Active engagement  24-7 response  Focus on well coordinated discharge and treatment planning What are your experiences with Health Home Care Management? 17

NYS Health Home Model Managed Care Organizations (MCOs) New York State Designated Lead Health Home Administrative Services, Network Management, Health IT Support/Data Exchange

Health Home Care Management Network Partners (includes former Total Care Management Providers)

Medicaid Analytics Performa nce Portal (MAPP)

Comprehensive Care Management Care Coordination and Health Promotion Comprehensive Transitional Care Individual and Family Support Referral to Community and Social Support Services Use of Health Information Technology to Link Services (Electronic Care Management

Regional Health Informati on Organizati ons (RHIOs)


Access to Required Primary and Specialty Services (Coordinated with MCO) Physical Health, Behavioral Health, Substance Use Disorder Services, HIV/AIDS, Housing, Social Services and Supports

October 23, 2015

Catholic Charities of Broome County       

Greater Binghamton Health Center Endwell Family Physicians The Family & Children's Society Catholic Charities Of Broome County The Addiction Center Of Broome County Southern Tier Independence Center Mental Health Association Of Southern Tier


Catholic Charities of Broome County      

Broome County Mental Health Department Our Lady of Lourdes Memorial Greater Binghamton Health Center Conifer Park Samaritan Counseling Center Of The Southern Tier LB Prescription Enterprises


Catholic Charities of Broome County        

United Cerebral Palsy Association of NYS Broome County Health Department Broome County Mental Health Community Options United Health Services Hospital Greater Binghamton Health Center NYS Office Of Mental Health United Health Services Hospitals


United Health Services         

Arms Acres Conifer Park Greater Binghamton Health Center Arms Acres Southern Tier Aids Program United Health Services The Family And Children's Society Conifer Park United Health Services 22

United Health Services         

Broome County Mental Health Department Volunteers Of America YMCA Twin Tier Home Health Binghamton Housing Authority Broome County Council Of Churches Broome County Department Of Social Services Broome County Lift Broome County Office For The Aging 23

United Health Services         

CASA Community Hunger Outreach Warehouse Mental Health Association Of Southern Tier Professional Home Care Addictions Center Of Broome County Alcoholics Anonymous American Cancer Society Fairview Recovery Services Holliswood Hospital 24

United Health Services         

Mothers And Babies Perinatal Association Narcotics Anonymous Opportunities For Broome Rehabilitation Support Services Retired And Senior Volunteer Program Salvation Army Serafini Transportation Corporation SOS Shelter Southern Tier Healthlink 25

NYS Home and Community Based Services Option Medicaid Will Now Pay for: Rehabilitation Psychosocial Rehabilitation Community Psychiatric Support and Treatment (CPST) Residential Supports/Supported Housing

Habilitation Crisis Intervention Short-Term Crisis Respite Intensive Crisis Intervention Mobil Crisis Intervention

Educational Support Services

Support Services Family Support and Training Non- Medical Transportation Individual Employment Support Services Prevocational Transitional Employment Support Intensive Supported Employment On-going Supported Employment

Peer and Family Supports Self Directed Services

Beyond HEDIS Outcome Measures

7 days from inpatient discharge to outpatient appointment 30 days to filled prescription Depression screening and follow up 27

HCBS Outcome Measures: Social Determinants of Care  Participation in employment  Enrollment in vocational rehabilitation services and education/training  Improved or Stable Housing status  Access to and use of Peer Support  Longer Community tenure, Decreased Hospital Readmissions  Decreased Criminal justice involvement  Improvements in functional status  Cultural & Linguistic Competence, Engagement

NYS Medicaid Redesign Response: Managed Integrated BH & Medical Care OASAS

Health and Recovery Plan (HARP)

Health Home Team

= Physical and/or behavioral health care provider

STATE MEDICAID AGENCY DOH Health and Recovery Plan (HARP) Payers

Health Home Team: Provider Network


Health and Recovery Plan (HARP)

Health Home Team

Health Home Team


NYS Medicaid Waiver $7.1 billion over 5 years for DSRIP $650 million to play for Home and Community Based Services


Delivery System Reform Incentive Payment Program (DSRIP)  Promotes community-level collaborations that improve the quality and outcomes of care, while achieving a 25% reduction in avoidable hospital use from 2015-20.  Safety net providers are expected to collaborate to implement innovative projects focusing on system transformation and population health improvement.  All DSRIP funds will be based on performance linked to achievement of project milestones. 31

25 Performing Provider Systems  Performing Provider Systems are networks of providers that collaborate to implement DSRIP projects  Each PPS must include providers to form an entire continuum of care  Hospitals  Health Homes  Skilled Nursing Facilities (SNF)  Clinics & FQHCs  Behavioral Health Providers  Home Care Agencies  Other Key Stakeholders

Community health care needs assessment based on multi-stakeholder input and objective data Building and implementing a DSRIP Project Plan based upon the needs assessment in alignment with DSRIP strategies Meeting and Reporting on DSRIP Project Plan process and outcome milestones

October 23, 2015

Key Mental Health Projects in DSRIP Project Description

PPSs Involved


Integration of primary care and behavioral health services



Behavioral health community crisis stabilization services



Implementation of Evidence-Based Medication Adherence Program (MAP) in Community Based Sites for Behavioral Health Medication Compliance


Development of Withdrawal Management (e.g. ambulatory detoxification, ancillary withdrawal services) capabilities and appropriate enhanced abstinence services within community-based addiction treatment programs



Behavioral Interventions Paradigm (BIP) in Nursing Homes



Promote mental, emotional and behavioral (MEB) well-being in communities



Prevent Substance Abuse and other Mental Emotional Behavioral Disorders



Strengthen Mental Health and Substance Abuse Infrastructure across


October 23, 2015

Care Compass Network  Also known as: Southern Tier Rural Integrated Performing Provider System, Inc., STRIPPS, United Health Services Hospitals, Inc.  Counties served: Broome, Chemung, Chenango, Cortland, Delaware, Schuyler, Steuben, Tioga, Tompkins  Attribution for Performance: 102,386  Total Award Dollars: $224,540,275


Provider Groups  Home Care  Independent Living Center  Addiction Center  Nursing and Rehabilitation Center  Primary Care  County Health Departments  County Office for Aging  Hospice and Palliative Care 35

Provider Groups  Hospitals  Vocational Rehabilitation  Services for People w Developmental Disabilities  Health Homes  Compeer  Pharmacies


Provider Groups  Hospice and Palliative Care  Therapeutic Communities  Senior Living Center  Suicide Prevention And Crisis Service  United Cerebral Palsy Association  Visiting Nurse Service  YMCA


Behavioral Health Projects  Integration of primary care and behavioral health services (required of all 25 PPSs) 16 PPSs also included:  Community crisis stabilization services  Transitional Supports  Activation  Medication adherence programs  Withdrawal Management  Behavioral Interventions in Nursing Homes 38

Behavioral Health Providers         

Lakeview Mental Health Services, Liberty Resources Mental Health Association Of The Southern Tier Northeast Parent And Child Society Onondaga Case Management Services Parsons Child And Family Center Phoenix Houses Planned Parenthood Rehabilitation Support Services 39

Projects  Integrated Delivery System  Development of Community Based Health Navigation Services  Patient Activation  Evidence-Based Strategies for Disease Management  COPD Preventative Care and Management 40

Projects  30 Day Care Transitions for Chronic Diseases, including BH Conditions  Integration of Behavioral Health and Primary Care  Strengthen Mental Health and Substance Abuse Infrastructure, Prevention and Targeted Interventions  Crisis Stabilization 41

Value Based Payment  What are Value Based Payments (VBPs)? An approach to Medicaid reimbursement that rewards value over volume Incentivizes providers through shared savings and financial risk  Directly ties payment to providers with quality of care and health outcomes A component of DSRIP that is key to the sustainability of the Program

Value-Based Payment Reform  Required to ensure ‘long term sustainability of DSRIP investments”  By waiver Year 5 (2019), all MCOs must employ non-fee-for-service payment systems that reward value over volume for at least 80-90% of their provider payments


Value-Based Payment Reform  Required to ensure that “value-destroying care patterns” (avoidable admissions, ED visits, etc) do not simply return when the DSRIP funding stops in 2020  If VBP goals are not met, overall DSRIP dollars from CMS to NYS will be significantly reduced 44

VBP: Sharing in the Savings  To share in savings, you eventually need to take on risk…  Partnering with other providers is essential to being able to take on risk  We need to join forces with other providers to have enough cash reserves to take on Level 2 risk, which applies 90% of the savings to reward effective providers. 45

Value-Based Propositions  Proposals to:  Integrate physical and behavioral healthcare  get ahead of relapse and readmissions and support crisis stabilization  promote mental, emotional and behavioral (MEB) well-being in communities; prevention and strengthening MH/SA infrastructure across system 46

Value-Based Propositions An example  NYAPRS proposed to provide peer bridger services aimed at helping people with ‘serious’ mental health and addiction related conditions to:  Reduce avoidable emergency room and inpatient visits by 40%  Increased self-management and participation with chosen medications, services and supports NYAPRS has successfully applied this model within a managed care contract to reduce hospital use by 48% and Medicaid spend by 47% 47

NYAPRS Advocacy on Value Based Payment Work Groups  We helped see that OMH HCBS services were added to the list of SDH interventions  All Level 2 and 3 plans or providers must address at least one social determinant and contract with at least 1 CBO  We’ve pushed for the state to provide infrastructure dollars and technical assistance for community based providers 48

NYAPRS Advocacy on Value Based Payment Work Groups  We’ve insisted that VBP outcomes include recovery and social determinant related ones (beyond HEDIS)  Ex: maintenance of housing stability

 Strong emphasis on cultural competence  Buy not Build  Position our members for gain sharing 49

NYAPRS VBP Advocacy: Advocacy and Engagement  Development of Member Incentive Programs  Creation of an Expert Group for Achieving Cultural Competence in Incentive Programs  Use of Patient Reported Outcomes (PRO)  Expansion of ombuds program  Plan for how best to communicate VBP to consumers/members 50

Homework  NYAPRS and MHANYS: partnerships that advocate for recovery outcomes, services and providers and for consumer rights and choice protections  Our member agencies: attain good positioning in health home and DSRIP networks, offer relevant and reliable value propositions, raise level of infrastructure (contracting, billing, compliances) and workforce 51

Homework  Recovering people: be prepared to make informed choices!  New health home assessment, plan and selection of recovery and HCBS services  Use of self-directed care dollars and ‘patient incentives’  Assume responsibility for health literacy, improved wellness self management and health outcomes 52

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